Frequently Asked Questions
Everything you need to know about your SLAM gear and orders.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery takes 3-7 business days, while international shipping times vary by location.
Do you offer international shipping?
Yes, we ship SLAM merchandise globally. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
What is your return policy for apparel and magazines?
We accept returns on unworn apparel with tags attached within 30 days of purchase. Please note that collectible magazines and limited-edition drops are final sale.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Are your jerseys and hoodies true to size?
Most of our apparel features an athletic fit. We recommend checking the specific size guide located on each product page to ensure the perfect fit before ordering.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.